Personal data manager and contact information

This policy applies to the processing and use of any personal information that it carries out Cultural Tourism Youth Society Europe - Europe Művelődési Tourist information Ifúsági Egyesület (manager) or performed on behalf of the manager.

Manager information:
Cultural Tourism Youth Society Europe - Europe Művelődési Tourist information Ifúsági Egyesület
Dobrovnik - Dobronak 107, 9223 Dobrovnik - Dobronak
Registration number: 4031059000
Phone: 051/36 41 88
Email: hello@pannartsi.live

What personal information we process

- Basic contact information (name, telephone number, e-mail address);
- Information about the use of our websites (clicks on links, time spent) and information regarding the response to our emails (whether the message was open, the links you clicked on);
- The information we need to fulfill the contract and delivery of the purchased goods (subject of purchase, price, delivery address, delivery time, payment method, payment date, claims information, invoice information, etc.).

Legal bases for the processing of personal data

We may process your personal information on the following legal bases:
- where necessary to fulfill our legal obligations (eg invoicing for goods purchased);
- where the processing of your personal data is necessary to conclude and fulfill the contract you have concluded with us or because you have requested an offer from us;
- where you have consented to the processing of your personal data for a particular purpose of processing, and you always have the right to withdraw that consent;
- where we have a legitimate interest in the processing of your personal information (when we send you an email in the event that you have left the shopping cart on our site without completing the purchase).

Purposes of the processing of personal data

We may use your personal information for one or more of the following purposes:
- communicating with you regarding the provision of our services and responding to your requests;
- conclusion of the contract and fulfillment of obligations arising from the concluded contract;
- marketing communication (sending emails and SMS);
- to enforce any legal claim and to resolve disputes;
- for statistical analyzes of the sale of our goods and the use of our websites;

How long we keep your personal information and what happens to it afterwards

We retain basic personal information for as long as you have the status of our registered user on our site.

We hold personal information that we process based on your consent or permanently. until your consent is revoked.

Invoices are kept for 10 years from the date of issue.

We retain the information required to conclude and fulfill the contract between you and us for 5 years from the completion of the contract (delivery of goods).

After the retention period expires, personal data are effectively deleted or anonymized, which means that we process them in such a way that they can no longer be linked to or attributed to you.

Volunteering to provide information and consequences of referral

The provision of personal data is voluntary. You are not obliged to provide personal information to us, but if you do not provide it, you cannot conclude a contract with us (since we need it to deliver the order). We will provide you with any information such that their disclosure causes the aforementioned consequences whenever we obtain personal information from you.

Who has access to your personal information

We do not share or make your personal information available to third parties (outside NUBIA except for those who have a written contract with us that perform certain data processing tasks and are required to comply with the laws regarding the processing and protection of personal data (these contractors) The contractors to whom we provide personal information are:
- marketing service providers;
- email providers;
- SMS providers;
- software solution providers;
- delivery service.

Contractors may process personal data only within our instructions and may not process personal data for their own purposes. They and their employees are committed to protecting the confidentiality of your personal information.

Contractors do not transfer personal data to third countries (outside the Member States of the European Economic Area - ie EU Member States, Iceland, Norway and Liechtenstein).

What rights do you have with regard to personal information, how you can revoke consent to the processing and what are the consequences of revocation

You have the following rights regarding your personal information:
- to request from us at any time:

• confirmation that we are processing your personal information;
• access to personal data and the following information: processing purposes; types of personal data; users or categories of users to whom personal data have been or will be disclosed, in particular to users in third countries or international organizations; the envisaged period of retention of personal data or, where this is not possible, the criteria to be used to determine that period; the existence of automated decision-making, including the design of the profiles and the reasons for them, as well as the importance and anticipated consequences of such processing for you;
• one (free) copy of the personal data in a format you specify (if the request is made by electronic means of communication and you do not request otherwise, a copy is provided electronically); we may charge a reasonable fee for the additional copies you request, subject to charges;
• correction of inaccurate personal information;
• processing restriction when:
  - deny the accuracy of personal data for a period that allows us to verify the accuracy of personal data;
  - the processing is unlawful and you oppose the deletion of personal data and instead request a restriction on their use;
  - We no longer need personal information for processing purposes, but you need it to enforce, execute or defend legal claims;
• erasure of all personal data (right to be forgotten) if the conditions laid down in Article 17 of the General Data Protection Regulation are fulfilled, and in particular where you withdraw consent to the processing of personal data;
• print out personal data in a structured, commonly used and machine-readable form, with the right to pass this information on to another controller without obstructing you;
• discontinue using personal information for direct marketing purposes, including creating profiles;
• that you are not subject to a decision based solely on automated processing, including the creation of profiles, provided the requirements of Article 22 of the General Data Protection Regulation are fulfilled.

- the right to file a complaint with us with the Information Commissioner if you believe that the processing of your personal data violates the General Data Protection Regulation.

The exercise of rights

You can address your request regarding the exercise of your rights regarding personal information in writing to any of the contacts listed at the top of this document under Personal Data Manager and Contact Information.

For the purposes of reliable identification in the event of the exercise of personal data rights, we may require additional information from you, and we can only refuse action if we can prove that we cannot be reliably identified.

We must respond to your request to exercise your rights regarding personal information without undue delay and within one month of receiving your request.

Any changes to our privacy policy will be posted on this site.

Updated: 25/05/2018